Master - International Hospitality Management

The programme is fully taught in English in cooperation with our international academic and industry partners. Teaching and learning methods are designed to address issues with an international focus attracting students from around the world. You will:

• develop managerial competencies and critical thinking through problem identification, personal thinking, rigorous research methods and decision making processes;
• be trained to join, supervise, lead an international team and work internationally by dealing with diverse cultures on an every-day basis, and learn how to manage intercultural situations;
• understand the current major issues faced by hospitality organizations, in relation with their environment and be able to implement efficient and responsible policies.

Program Master 1

Semester 1

• Interpersonal Relationships: English for Hospitality, 2nd Language, Intercultural Management, Interpersonal Communication.
• Hospitality Stakeholders and Worlds at Stake: Trends and Issues in Global Tourism, Tourism in the European Union.
• Hospitality Experience Design and Implementation: Front Office Management, Market Studies.
• Strategic Development in Hospitality: Strategic Management for Hospitality Businesses, Innovation Project in Hospitality, Localization Strategies for the Hospitality Industry, International HRM in Hotel Industry.
• Research Skills: Research Orientation, Workshop: From Topic Choice to Research Design, Writting Skills for Research.
• Professional Skills: Hospitality Talks , Information Technology Skills.

Semester 2

• Interpersonal Relationships: English for Hospitality, 2nd Language.
• Hospitality Experience Design and Implementation: Operational Marketing for Hospitality, Strategic Marketing for Hospitality.
• Strategic Development in Hospitality: Business Plan for Hospitality, Hospitality Financial Management.
• QHSE Management in Hospitality (Quality, Health, Safety and Environment) : Quality Management in Hospitality, Hotel Security and Safety management, Corporate Social Responsibility in Hospitality.
• Research Skills: Research Project.
• Professional Skills: Internship.

Program Master 2

Semester 3

• Interpersonal Relationships: English for Hospitality, 2nd Language, International Team Management.
• Hospitality Stakeholders and Worlds at Stake: Asian Markets, American Markets, Russian Markets, Middle Eastern Markets.
• Hospitality Experience Design and Implementation: Guest Experience Design in Hotel Industry, Customer Relationship Management, Food and Beverage Management, Corporate Event Management, Convention and Exhibition Management.
• Strategic Development in Hospitality: Organizational Behavior, Revenue Management, Distribution and Channels In Hospitality, Cruise Industry Development.
• QHSE Management in Hospitality (Quality, Health, Safety and Environment): Facility Management, Events Project Management.
• Research Skills: Research Talks, Writing Skills for Research, Research Project.
• Professional Skills: Hospitality Talks.

Semester 4

• Research Skills: Dissertation - Final Deliverable and Defense.
• Professional Skills: Internship Experiential Assessment, Internship.